Return Policy

RETURN POLICY

Last updated February 24, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS

All returns must be initiated within seven (7) days of the purchase date.

RETURN PROCESS

To request a new box, please take photos of any products that arrive warm or damaged from shipping, and email to customerhappiness@sauce-boxx.com, and mail your return to the following address:

No need to return the original box - once receiving proof of damaged products, we will re-ship to a new box.


STORE CREDIT

If you are not satisfied with a certain product contact customer happiness and we will get you a credit for replacement product.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

● Sale items are FINAL SALE and cannot be returned.
● We guarantee our product to arrive fresh and stay fresh for 3 weeks.
● If package arrives warm due to shipping error or damaged, send photos and email to customerhappiness@sauce-boxx.com and our customer service team will ship you out a new box.
● If you are not satisfied with a certain product contact customer happiness and we will get you a credit for replacement product.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
360 772 2903
customerhappiness@sauce-boxx.com